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Tijdschrift Tijdschrift voor Veiligheid x Jaar 2012 x
Artikel

Klokkenluiden en veiligheid

De wegen die werknemers bewandelen bij verschillende typen misstanden op het werk

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2012
Trefwoorden whistle-blowing, safety, employee, report, wrongdoing
Auteurs Doris van van Dijk, Marijke Malsch, Gezinus Wolters e.a.
SamenvattingAuteursinformatie

    In the Netherlands whistle-blowing regulations are still unbalanced and ineffective in the protection of whistle-blowers and the prevention of misconduct at work. This article focuses on the question how whistle-blowing behaviour is influenced by the type and severity of the wrongdoing. The study also examines to whom employees would report (internally and/or externally), if they would report anonymously, and why they would do that or not. As far as the authors know, this is one of the first studies on whistle-blowing behaviour that systematically investigates the characteristics of the wrongdoing by using vignettes. In a two by two design, two kinds of wrongdoing (safety problem or embezzlement) at two levels of severity are plotted against each other. When confronted with severe wrongdoing, respondents intend to blow the whistle more often (externally) than with mild wrongdoing. Of the four cases, the difference between mild and severe embezzlement is most pronounced. Internally, a difference is found between the vignettes in reporting anonymously. Most respondents prefer to report to their direct supervisor, especially when a mild safety problem occurs. With severe embezzlement however, respondents prefer to report to a confidential adviser within the company. Outside the company, reporting to one’s trade union is most popular. Nearly all respondents would only report externally after an internal report has not yielded any results, or they would not report outside the company at all. They often argue that it is an internal problem and that the company could be harmed if the wrongdoing would be disclosed. This argument is used in all vignettes. Anonymity is still considered important by the majority of the respondents. It is recommended in this article that policymakers specify whistle-blowing regulations that are adaptable to the specific characteristics of the wrongdoing and the reporting employee(s).


Doris van van Dijk
Mr. D. (Doris) van Dijk MSc is junior onderzoeker bij het Nederlands Studiecentrum Criminaliteit en Rechtshandhaving (NSCR). E-mail: dorisvandijk@zonnet.nl

Marijke Malsch
Mr. dr. Marijke Malsch is senior onderzoeker bij het Nederlands Studiecentrum Criminaliteit en Rechtshandhaving (NSCR) en rechter-plaatsvervanger bij de rechtbank Haarlem en in het Hof Den Bosch. E-mail: mmalsch@nscr.nl

Gezinus Wolters
Dr. Gezinus Wolters is universitair hoofddocent cognitieve psychologie aan de Universiteit Leiden.

Wim Huisman
Prof. mr. dr. Wim Huisman is hoogleraar criminologie aan de Vrije Universiteit Amsterdam. E-mail: w.huisman@vu.nl
Artikel

Agenten volgen via Twitter bevordert positieve beeldvorming, stimuleert de meldingsbereidheid en verandert de veiligheidsbeleving

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2 2012
Trefwoorden Twitter, community policing, transparency, perception, willingness to report
Auteurs Leon Veltman, Marianne Junger en Roy Johannink
SamenvattingAuteursinformatie

    Since November 2009, the regional police of Groningen facilitated their community officers with Twitter. According to the principles of community policing, they are enabled to shorten the distance between the police and citizens by giving them a direct connection. Such a connection should stimulate interaction, while at the same time it should make people feel more safe. In addition, Twitter also creates possibilities for the police to be transparent. Sharing of information should alter citizens’ perception towards the police.
    A comparison has been made, by using an online questionnaire, between followers and two kinds of non-followers. The effects of following twittering community officers have been demonstrated by using statistical analyses, taking into account relevant control variables. On the basis of these analyses it has been demonstrated that following a twittering community officer did not positively or negatively alter the perception of safety of their followers. However, an enhanced information position has made followers much more aware of local disorder and crime. Thanks to shared information about police actions to sustain and improve local safety and livability, followers’ perception of safety has not been altered negatively.
    Followers’ perception towards the police organization has been positively altered, thanks to the twittering community officers. Especially the sharing of information and involving citizens into local policing helps the police to alter the perception of citizens towards their organization. In addition, it has been shown that followers’ willingness to report has been improved. Thanks to the ease of use of Twitter and the shortened distance between the police and citizens, followers do frequently contact the police or a community officer to share some information, or to report some crime or disorder. However, it has been shown that Twitter should just be presented as complementary to existing ways to contact the police.


Leon Veltman
L. (Leon) Veltman MSc is adviseur beleid en onderzoek bij VDMMP Focus op veiligheid. E-mail: veltman@vdmmp.nl

Marianne Junger
Prof.dr. M. (Marianne) Junger is Professor Social Safety Studies aan de Universiteit Twente. E-mail: m.junger@utwente.nl

Roy Johannink
Drs. R. (Roy) Johannink MCDm is senior adviseur beleid en onderzoek bij VDMMP Focus.
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