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Een integrale veiligheidsmonitor als hulpmiddel bij het sturen op beleidsdoelen: theorie, praktijk en geleerde lessen

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2 2021
Trefwoorden monitoring, safety goals, cooperation, lessons learned, governance
Auteurs Ike Kroesbergen en Arthur Rijkers
SamenvattingAuteursinformatie

    This article provides a case description of the development of an integrated safety monitor for the governance on policy goals. The governance on these safety goals took place in cooperation between eight municipalities and Police, Justice, Fireworks, Health Care providers for addiction or domestic violence and partners in incident and crisis management. Two problems were adressed. The first problem is that the evidence on process and results of monitoring from data to interpretation and policy choices in cooperation with different safety partners, is scarce. The second problem is that monitoring of a wide range of indicators on integrated safety is also scarce. In our case, the gathering of data and the interpretation of these data together with all the partners formed a cyclical process. This corresponds with the theory of governance developed by Ansell and Gash in a meta-analysis in 2008. The starting conditions were made clear. The design of the monitoring process was translated into themes of working sessions with a group of policy advisors, giving them a structure for the governance on the policy goals. This group developed a layered set of indicators. These set of indicators was broken down in the four policy goals as well as in different steps in the safety chain. Indicators from different registrations of the safety partners were combined with indicators about the perception of safety measured by a representative sample of the residents. The layered set of indicators was supportive in the discussion about a well balanced monitoring on prevention, signals, interventions and effect. The data were interpreted together with the safety partners. This was helpful in creating a joint perspective on safety problems and in the discussion about meaningful policy actions. The challenge now is to persevere in the cyclical process from data to interpretation and shared understanding about policy goals.


Ike Kroesbergen
Ike Kroesbergen is als senior onderzoeker veiligheid & gezondheid werkzaam bij de GGD West-Brabant. i.kroesbergen@ggdwestbrabant.nl

Arthur Rijkers
Arthur Rijkers is als coördinator COVID19-vaccinatie werkzaam bij de GGD West-Brabant. a.rijkers@ggdwestbrabant.nl
Artikel

Slachtofferbewust en herstelgericht werken in de reclasseringspraktijk

Tijdschrift Tijdschrift voor Herstelrecht, Aflevering 2 2019
Trefwoorden slachtofferbewust werken, herstelgerichte detentie, gevangenis, reclassering
Auteurs Jacqueline Bosker en Vivienne de Vogel
SamenvattingAuteursinformatie

    The last years victim awareness has received special attention in the Dutch probation service. Three goals are central: respecting the rights and interests of the victim, mapping and increasing victim awareness of the probation client, and working towards the possibilities for recovery. Based on discussions with probation officers, this contribution sketches a picture of how this takes shape in practice. Experience shows that good results are achieved, but that more training and attention to the subject is needed to give it a full place in the probation work.


Jacqueline Bosker
Jacqueline Bosker is lector Werken in Justitieel Kader bij Hogeschool Utrecht.

Vivienne de Vogel
Vivienne de Vogel is lector Werken in Justitieel Kader bij Hogeschool Utrecht en onderzoeker bij De Forensische Zorgspecialisten.
Artikel

Komt een 112-melding bij de politie

Triage op de politie-meldkamer bij personen met verward gedrag

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 4 2018
Trefwoorden Verwarde personen, Triage, Gevaar, passend vervoer, psycholance
Auteurs André Wierdsma, Yvette van Strien, Philip den Hollander e.a.
SamenvattingAuteursinformatie

    National thematic projects and local authorities aim to improve shelter and transport facilities for mentally disordered non-offenders. A pilot project in the south-western part of the Netherlands investigated the efficiency of psychiatric expertise in the triage process of the police emergency control room.
    To evaluate incoming emergency telephone calls in terms of the type of mentally disordered behavior, the sort and degree of dangerousness, and the urgency and type of response required.
    Between November 2016 and January 2017 social psychiatric nurses did weekend shifts on the emergency control room. Incoming telephone calls concerning public nuisance or disordered behavior were administered using the triage tool developed by the Dutch Association of Mental Health and Addiction Care. Nurses had access to regional information systems and were explicitly allowed to follow up on cases where continuity of care was an issue.
    A total of 155 calls were evaluated producing a representative image of calls concerning mentally disordered behaviour. Results show that this type of emergency calls is not overly frequent, in many cases not extremely urgent (response time target >1 hour: 67%), and about 65% could be followed up by the general practice centre or specialised (psychiatric) healthcare services. More than half (55%) of the emergency calls involved people previously in contact with psychiatric services. Most common types of danger were public disorder (28%) and suicide risk (21%). However, in 29% of cases type of danger was unclear and 14-20% of the triage tool was inconclusive.
    Triage by mental health specialists at the police emergency control room is not efficient because many cases are not very urgent and information quality is often too low to preclude street-triage. Yet screening and follow up of mentally disturbed persons can be improved by close collaboration between control room and psychiatric services.


André Wierdsma
André Wierdsma is universitair docent, afdeling psychiatrie aan het Erasmus MC.

Yvette van Strien
Yvette van Strien is adviseur acute zorg bij Traumacentrum ZuidWest-Nederland.

Philip den Hollander
Philip den Hollander is chef Meldkamer bij de Politie Rotterdam.

Aram van Reijsen
Aram van Reijsen is psychiater acute dienst bij Bavo-Europoort.
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