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Artikel

Digitale coproductie van preventie en opsporing met burgers

Een verkenning naar de contouren van een nieuw beleidsregime

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden Digitale coproductie, digitaal burgerschap, digitale buurtpreventie, digitale opsporing, Technologieregime
Auteurs Steven van den Oord en Ben Kokkeler
SamenvattingAuteursinformatie

    Over the years, the use of data and digital technology in neighbourhood watch groups for prevention and detection of crime and citizens initiatives to enhance public safety has increased due to social and technological changes of citizen participation in coproduction of safety and digitization of economy and society. This causes a transition towards a new technology regime, a shift from a ‘closed’ information and communication technology regime owned by governmental organizations towards (inter)national ‘open’ platforms, which in turn challenges the current policy regime. This transition creates new societal expectations and challenges, often with contrasting dynamics. For instance, citizens are becoming the so-called ‘eyes and ears’ for government in prevention and detection of crime in neighbourhoods, while professionals are increasingly expected to coproduce safety with citizens through new forms of prevention and detection. With the rise of data and digital technology such as platforms and applications citizens are increasingly enabled to take the lead and initiate collaboration and organize new forms of prevention and surveillance in their own neighbourhoods.
    Both in literature as in public policy practice, neighbourhood prevention and crime detection in general is addressed. However, less attention is spent on the role and impact of data and digital technology. We propose this is an issue because the emerging digital technology regime requires a new conceptual view wherein citizen initiatives are no longer perceived as merely instrumental to government interventions, but are understood as coproducers of public safety in their neighbourhoods, as part of a broader societal shift in which citizens are enabled by digital technology to organize their own data environments. Based on the introduction of digital coproduction, we illustrate four case examples to explain which opportunities for safety professionals and local governments arise to create a policy regime that suits the emerging digital technology regime.


Steven van den Oord
Steven van den Oord is werkzaam aan Avans Hogeschool ’s-Hertogenbosch.

Ben Kokkeler
Ben Kokkeler is is lector Digitalisering en Veiligheid aan Avans Hogeschool ’s-Hertogenbosch.
Artikel

Is digitale buurtpreventie een goed instrument voor burgeropsporing?

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 2-3 2020
Trefwoorden digital neighborhood watch, community crime prevention, crime reduction, surveillance, social control
Auteurs Jossian Zoutendijk en Krista Schram
SamenvattingAuteursinformatie

    It is often assumed that digital neighbourhood watch groups lead to more emergency calls and more arrests by the police. This article revolves around the question whether or not these groups actually contribute to reducing crime in the Netherlands. It does so by looking at recent studies and the results of researchers’ own ‘realist evaluation’ of the city of Rotterdam’s policy on digital neighbourhood watch. The latter includes a reconstruction of the program theory and ten case studies with different types of groups. The reconstruction of program theory revealed two main routes to crime reduction: 1) more emergency calls and more arrests by the police and 2) more social control. Chat histories have been studied and moderators, participants, non-participants and professionals were interviewed on their perception of active mechanisms and on the efficacy of their group. None of the respondents believed their group led to an increased number of arrests, but interviews and chat histories show that crime can be reduced by means of social control. Social control by neighbours limits the opportunity for crime and disturbs criminal acts. Other studies in the Netherlands support this finding. The article closes by putting digital neighbourhood watch in a citizen’s perspective with suggestions to improve the efficacy of digital neighbourhood watch groups and the notion that for citizens, crime reduction is not the only or principal goal.


Jossian Zoutendijk
Jossian Zoutendijk is werkzaam bij Hogeschool Inholland Rotterdam.

Krista Schram
Krista Schram is werkzaam bij Hogeschool Inholland Rotterdam.
Artikel

Politie en burgers: van informatie delen naar volwaardige samenwerking

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 0304 2015
Trefwoorden gebiedsgebonden politiewerk, burgerparticipatie, sociale media, participatieladder
Auteurs José Kerstholt, Arnout de Vries en Mirjam Huis in ’t Veld
SamenvattingAuteursinformatie

    Community oriented policing (COP) can be seen as a co-production between citizens and police (and other stakeholders) in increasing public safety. There is a broad range of projects to cooperate with citizens. We ordered these projects along two dimensions: level of co-production (informing/consulting, advising and co-creation) and domain (prevention, law and order, investigation and quality of life). Today, most initiatives are at the lowest rungs (informing and consulting), but social media provide new possibilities to involve citizens in a more direct and fast way. The effects of the various projects are mostly limited to psycho-social factors like experienced safety, feelings of control and legitimacy. However recent studies show that these factors may have an indirect effect on crime rate. Furthermore, as reducing crime rate was not the only goal for introducing COP effect studies should not be limited to crime rate but incorporate a broad range of indicators.


José Kerstholt
José Kerstholt is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Arnout de Vries
Arnout de Vries is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.

Mirjam Huis in ’t Veld
Mirjam Huis in ’t Veld is werkzaam bij TNO Soesterberg, Universiteit Twente te Enschede.
Artikel

Weet wat je tweet

Het gebruik van Twitter door de wijkagent en het vertrouwen in de politie

Tijdschrift Tijdschrift voor Veiligheid, Aflevering 3 2014
Trefwoorden social media, Twitter, police, confidence, trust, community policing
Auteurs Dick Roodenburg en Hans Boutellier
SamenvattingAuteursinformatie

    Community policing is a common strategy in the Dutch police organization: working in a geographically bounded area, in close proximity and engagement with the local population. The use of Twitter by local police-officers is an increasingly popular way of communicating in this context. Prior research has indicated that there is a positive relation between the use of Twitter by the local police officer and citizens’ confidence in the police. But what factors determine this confidence and how can it be strengthened by using Twitter? This article examines the nature of police tweets and shows how tweets can contribute to improving the degree of confidence between citizens and the police. To determine what factors influence confidence we made use of the model of trust and confidence by Jackson and Bradford. This model differentiates between ‘effectiveness’, ‘fairness’, and ‘engagement’. These three factors are used to explore the way tweets might influence confidence in policing. The empirical research included interviews with three police officers who twitter actively, as well as interviews with 30 ‘followers’ living in the neighbourhood where the police officer works. Also an analyses has been carried out of the tweets made by the police officers in one year, 3.506 tweets in total, by categorizing the tweets according to the model of Jackson and Bradford. We conclude that the model of Jackson and Bradford is useful to explore the possible relationship between the use of Twitter and citizens confidence in the police. Using Twitter by the local police officers seems to make a possible contribution to the degree of confidence in the police. Our categorization of Twittermessages allowed us to give practical recommendations to local police officers how to use Twitter in order to improve confidence among citizens. The data also suggest that followers appreciate the fact that local police officers show their knowledge of current affairs in the neighbourhood.


Dick Roodenburg
Dick Roodenburg is beleidsadviseur en coördinator integrale veiligheid bij de gemeente De Ronde Venen (Utrecht).

Hans Boutellier
Hans Boutellier is bijzonder hoogleraar Veiligheid en Burgerschap aan de Vrije Universiteit Amsterdam en lid van de raad van bestuur van het Verwey-Jonker Instituut.
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