In this article, the author reflects on the impact of COVID-19 on policing, the relations among police officers and the interactions between police and citizens based on systematic social observations in small to semi-sized local police forces during the pandemic. The article discusses the nature of police work during the crisis and new types of interventions that police officers are confronted with (e.g. curfew controls). Additionally, the impact of the pandemic on the internal and external relations is discussed. Internally, the COVID-19 measures may have an impact on police officers’ possibilities for personal, social interactions among colleagues, which may potentially challenge the solidarity within the police force. Externally, tensions may arise in relations with citizens, partly because of unclear regulations or variable interpretations of those regulations. Those unclear regulations, but also uncertainties concerning one’s own competences and questions regarding the police’s role in enforcing the pandemic regulations, put pressure on the police’s (self-)legitimacy.

Police officers are often the victim of aggression by citizens, which has negative consequences for them and society in general. Therefore, it is important to gain knowledge about related factors. This study examines to what extent experiencing aggression as a police officer is related to their patience with citizens and use of force. Two explanations based on the victim-offender overlap are examined: that aggression experiences and dealing with citizens influence each other and that they have common causes. This study was conducted on the basis of a longitudinal questionnaire survey among police officers (N=693). The results show that interaction with citizens, including patience with citizens and the use of force, is related to the aggression police officers experience. The association diminishes when common causes, in this case socio-demographic and work-related characteristics, are taken into account, but does not disappear. No direct support is found for reciprocal influence. Implications and suggestions for further research are described.

Based on a scoping review regarding international policy recommendations, the authors of this article explore the most important aspects concerning bodycam policies for police services. Even though most literature on the shortlist is situated in the United States, important issues are discussed for a Belgian bodycam policy. Examples are a clear activation policy and regulations regarding warnings. These recommendations are compared to the legal regulations on bodycams in Belgium, such as the individual discretion Belgian police officers have when activating the camera. Throughout the article, the use of bodycams is linked to procedural justice. Because of the scarcity of Belgian bodycam research, we also give some recommendations for further research on this topic.

Domestic violence is a prevalent and persistent problem in society. To be able to effectively intervene in cases of domestic violence, protect victims, and reduce the costs of domestic violence, several initiatives have been implemented in recent years with the aim of improving the response to domestic violence. A multidisciplinary and systemic approach to tackling domestic violence has been introduced, which is especially important in complex cases. Police work together with different partners, among others, the organisation ‘Safe at Home’ (Veilig Thuis) and the public prosecutor. Police play a particularly important role in achieving immediate safety in cases of domestic violence, and work together with partners to accomplish more structural safety for all family members. The development towards a more holistic response to domestic violence in which the police work together with other organisations is important to be able to tackle domestic violence more effectively. Although the importance of collaboration between different organisations has been recognised, the multidisciplinary response is still in development, resulting in some problems in practice.

In the past years important changes have occurred in police work in the Netherlands and Belgium. These developments, and new questions that arose because of these developments, are the reason we dedicate a special issue to ‘the police and citizen in a changing context’. In this introduction of this issue, we describe a number of developments and new questions. We address the changing distance between police officers and citizens, authority and trust, the role of citizens, technology and digitization and growing complexity and diversity. In addition, the articles in this special issue are introduced.

The rise of the internet and social media has important consequences for the way we interact, communicate and access information. This has repercussions for the police organization and also for the cooperation between police and citizens. One of these forms of cooperation between police and citizens are neighborhood watch (NW) projects (also known as ‘BINs’ in Belgium and ‘burgerwachten’ in the Netherlands). This study uses semi-structured interviews (n=380) in Belgium to examine how NW members and non-NW members perceive the effectiveness of both formal and informal NW projects and how the two relate to each other. The perceived effectiveness is assessed based on several criteria, including impact on crime, fear of crime, policing, and the relationship between police and citizens.

In this article, we investigated the effects of the Covid-19 crisis and lockdown on social stability within the individual level, group level and society level. To investigate these effects, data from incident reports of emergency services (i.e., police, fire brigade and ambulance) in the South of the Netherlands from 2018 to 2020 were collected. An incident is defined as an unique notification with deployment of one or more emergency service(s). Incidents were categorized according to the standardized classification LMC 6.0. We investigated regional differences from 2018 to 2020 using monthly time trends. On the individual level we found a time trend in accordance with the onset of the lockdown, with a decrease in property crime operationalized as theft, burglary and robbery, and an increase in psychological effects, operationalized as suicide attempts and nuisance by a person. On the group level, operationalized as incidents nuisance by youth, noise, fireworks and vandalism, we found a time pattern with an increase in incidents coherent with the lockdown period. On the level of the society, operationalized as incidents public order, conflicts, violence and explosives, we also found an increase in incidents coherent with the lockdown period. We conclude that incident reports of emergency services give additional insight in the effects of a lockdown on social stability.

While not a new phenomenon, research on criminal intrusion in (small) businesses is often focussed on the perspective of the criminal, reconstructed after a crime has taken place. In this article we add the perspective of the entrepreneur from the moment he/she is confronted with early signs of possible criminal intrusion. Firstly, we introduce a definition of criminal intrusion, based on 18 cases of (attempted) criminal intrusion in small business: The process by which an actor of a criminal organization turns to and associates with a bona fide corporation, making that corporation a facilitator of criminal business process without its deliberate intent. Secondly, we distinguish three (not necessarily limitative) main practices on how this facilitation of crime takes place within the scope of criminal intrusion in bona fide businesses: 1) a transactional model, which focusses on an exchange of products or services between criminal organizations and businesses; 2) a parasitic relationship where operational processes are abused for criminal gains, and 3) infiltration, in which targeted infiltration, corruption of employees or ‘criminal investment’ takes place to gain a foothold within the business. By introducing a theoretical framework for the categorisation of cases, we hope to further develop the possibilities of (criminological) analysis of criminal intrusion, while simultaneously provide small business owners insights to strengthen their resilience against organised crime.

In recent years, big data technology has revolutionised many domains, including policing. There is a lack of research, however, exploring which applications are used by the police, and the potential benefits of big data analytics for policing. Instead, literature about big data and policing predominantly focuses on predictive policing and its associated risks. The present paper provides new insights into the police’s current use of big data and algorithmic applications. We provide an up-to-date overview of the various applications of big data by the National Police in the Netherlands. We distinguish three areas: uniformed police work, criminal investigation, and intelligence. We then discuss two positive effects of big data and algorithmic applications for the police organization: accelerated learning and the formation of a single police organization.

Using digital (online) means (for example video calling) to facilitate communication between victims, offenders and mediators during victim-offender mediation (VOM) is not common practice, but has been employed more frequently during the corona pandemic. Do such digital means have added value for restorative justice practices, even when corona measures no longer hinder offline communication? This contribution shares some of the findings from the PhD project of Florian Bonensteffen, that focuses on the potential (dis) advantages of implementing digital communication and technologies in the VOM field in the Netherlands. In a qualitative study based on interviews with victims, offenders and mediators, the perceived applicability and ease of using digital communication forms in the VOM process were examined. Findings indicate that such forms are perceived to promote the emotional well-being of victims and offenders in cases where meeting face-to-face might be too stressful (e.g. due to fear), as well as can provide for a richer exchange than current offline forms of letter exchanges or shuttle mediation. Perceived interpersonal disadvantages of digital communication during VOM were mentioned only in comparison to face-to-face meetings and involved a limited exchange of non-verbal and contextual information about the other party, and less control over the digital dialogue for the mediator. Practical disadvantages centered around privacy and technical stability concerns. The findings suggest that digital forms of communication such as videoconferencing and -messages during VOM have the potential to fill the void between current offline direct (face-to-face) and indirect forms (letter exchange and shuttle mediation) – if such digital means are well-prepared and the privacy of parties is safeguarded.

This chronicle discusses the importance of Bruno Latour’s work for criminology, paying attention to the role of technology and our relationship to nature. The author proposes to criminalize ecocide and advocates the use of restorative justice in dealing with environmental crimes.

In recent years scientific interest in various aspects of prison climate has increased exponentially. At first, such research was being initiated and undertaken predominantly within Anglo-Saxon penology but, more recently, research into prison climate is also increasingly taking place elsewhere, including in the Netherlands and Belgium. In this article the authors offer an overview of Dutch and Belgian research on prison climate. They discuss the literature from two broad angles: first, the characteristics of prisons and incarcerated individuals that determine the quality of prison climate; and, second, research on the impact of prison climate on inmates themselves.

Dutch prisons are not exempt from incidents. Despite the negative impact of violence on the safety of inmates and the chances of successful reintegration, not much is known about the prevalence of victimization in Dutch prisons and the characteristics of victims. Additionally, previous research has pointed out the overlap between victim status and offender status. In this contribution, the authors will discuss the prevalence of self-reported victimization among Dutch inmates and the characteristics of victims and victim-offenders. Data from 3,485 participants from the Life in Custody Study are used for this purpose.

Dutch mayors play an increasingly prominent role in tackling (organized) crime. However, empirical research into how mayors fulfil this role remains scarce. Based on 23 interviews with nineteen mayors and sixteen municipal officials, this study reveals the different ways in which mayors have given meaning to the administrative approach of outlaw motorcycle gangs (OMCGs) in the period 2012-2017. While the national approach to OMCGs fits within the wider focus in society on prevention and the exclusion of ‘risky groups’, this empirical study shows how mayors give their own effect to this focus at the local level.

The promises of big data have reached the domain of safety and security. After these techniques proved their added value in the private sector, they soon reached the attention of the public sector. In this article we present the results of our interviews with 27 executive professionals of the Dutch police and the department of public order and safety of local governments. What are their expectations of big data? Their experience with big data varied. Our respondents gave expression to a basic positive attitude towards intelligence led policing and the chances that big data brings to it. But anticipation of working with big data was not free from discussion and the respondents stressed the need for securing privacy and other constitutional rights of citizens before big data applications are implemented in the police function. With that, our respondents strongly aligned with the international, academic call for a constitutional reflection about the application of big data withing the police function.

The availability and use of big data sources is increasing exponentially. The variety of new and emerging data sources offers opportunities to complement, replace, improve or add to conventional data sources. Survey data are one kind of conventional data sources. In survey research, a framework to assess the accuracy of survey data already existed for quite some time. This framework is known as the Total Survey Error (TSE) framework. The philosophy behind this framework has only recently been universalized to (big) data in general in the form of the Total Error (TE) framework. This generic framework, which allows for assessing the accuracy of (big) data, is outlined in this article. Additionally, the TE framework is applied to big data sources that could be relevant for policing: police-registered crime data, Twitter data and mobile phone data.

This special issue reflects about big data applications in policing. Terpstra and Salet (2020) refer to this development as ‘one of the greatest changes within the police about the past decade’ (p. 25). Beside attention to this topic in Dutch literature (e.g. Janssen et al., 2020; Spithoven & Beerends, 2019), the relevance of the subject is also internationally recognized (e.g. Brayne, 2021; Ferguson, 2017; Ridgeway, 2018). In this special issue, we examine – with a view to the past, present and future – how big data could be used in policing in the Netherlands and Belgium. This special issue is not about empirical big data applications, for that we would like to refer to specific studies (e.g., Rummens et al., 2021); in this issue we especially want to outline the breadth of this research area.